Shipping policy

Order Processing and Dispatch

We aim to dispatch orders within 2 working days of receiving your order. Orders are generally processed Monday to Friday, excluding public holidays.

Delivery Service

We use Royal Mail to deliver our orders. Delivery times depend on the Royal Mail service used and your delivery address.

Shipping Costs

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Tracking and Delivery Updates

Tracking information will be provided where available for the Royal Mail service used.

Delivery Delays

If your order has not arrived within the expected delivery period, please contact us using the contact details provided on our website. We will do our best to help resolve the issue.

Contact Us

If you have any questions about shipping or delivery, please contact us through our website's Contact page.